Returns & Exchanges

At Coast Appliances, we want you to be completely satisfied with your home investment. If your new appliance doesn't meet your expectations, our streamlined return process ensures a hassle-free exchange or refund within 30 days of delivery.

1

Initiate Your Request

Contact our customer service team via phone or email within 30 days of receipt to obtain a Return Merchandise Authorization (RMA) number and confirm eligibility.

2

Prepare the Appliance

Ensure the unit is clean, unused, and secured in its original packaging with all included manuals, accessories, and hardware components.

3

Schedule Pickup or Drop-off

Depending on the item size, we will either coordinate a professional freight pickup from your residence or provide instructions for a local showroom drop-off.

4

Inspection and Refund

Once our technicians verify the condition of the returned unit, we will process your refund to the original payment method, minus any applicable restocking or shipping fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing